Manchester city centre set for car park revolution

Manchester city centre set for car park revolution

Manchester City Council is set to take direct control of 13 off-street city centre car parks, after a long-standing joint venture agreement with NCP comes to an end.

From 1 January 2021, the car parks will be operated by the council as ‘pay on arrival’ sites, where customers pay in advance, either through the PaybyPhone App, or by card at a payment machine. 

The change will give the council added flexibility to improve the parking service offered to customers in the future – for example by moving to improve the provision of cycle and motorbike storage, or installing new electric vehicle charging points.  It will enable decisions on future parking provision and policy for the city centre to be closely aligned with the city’s bold environmental and transport strategies, while factoring in how emerging parking technologies can be used to customers’ advantage.

The car parks which will revert to council control are as follows: –

  • Bloom Street
  • Bridge Street
  • Bridgewater Hall
  • Chepstow Street
  • Church Street
  • Faulkner Street
  • The Grand / Piccadilly Gardens
  • High Street
  • Hulme Street
  • King Street West
  • Market Place / Deansgate
  • Sheffield Street
  • Stone Street

Payments made via the PayByPhone app can be topped up remotely, allowing customers the flexibility to extend their parking stay as required.  Those paying at the payment machines will pay by card only and will be required to enter their full vehicle registration, which will create a digital record of their parking session – meaning that there is no requirement to display a paper ticket on the vehicle’s dashboard.  

All car park charges will remain unchanged for the foreseeable future.  Existing season ticket holders will be contacted by current providers NCP Manchester Ltd and invited to get in touch with the Council, to arrange for seamless transfer of their season ticket. 

Customers wishing to purchase season tickets for these car parks after 1 January 2021 will be able to do so via 

The Joint Venture agreement with NCP, which has been in place for more than 20 years, expires in December 2020, having been extended for an extra 18 months beyond its original lifespan.   In total, 25 off-street sites are covered by  agreement, 12 of which will continue to be operated by NCP see notes to Editors.

Executive Member for the Environment, Planning and Transport, Councillor Angeliki Stogia, said: “This is a big opportunity for us to look afresh at our city centre car parks and gives us the flexibility we need to ensure that they serve the public better in the future.  

“Whether it’s through installing new electric vehicle charging points, providing more cycle storage, or moving with the times to use the latest technology, this is our opportunity to see things differently at the end of a long-standing partnership.  We would like to thank NCP for all of their work with us over the past two decades to provide parking services in Manchester city centre. 

“Taking direct control of these facilities will enable us to provide a high quality parking service for customers, which is cost-effective for the city.  We will be working to ensure that the transition to the new system is as seamless as possible for all customers.

“Manchester is changing and has set an ambitious target of becoming zero-carbon by 2038 at the latest.  We will be working to ensure that sufficient parking space is available to meet the needs of those who live, work or visit the city, while also taking full account of the bold proposals set out in the new City Centre Transport Strategy and the city’s zero-carbon goal.”

A new draft Manchester City Centre Transport Strategy – which is currently open for public consultation – foresees an overall planned, gradual reduction in off-street car parking in the city centre over the coming decades, through the redevelopment of current parking sites.  It is estimated that over time, 12,500 spaces could be removed from the parking supply, freeing up space for other uses.  

The strategy, developed jointly by Manchester City Council, Salford City Council and Transport for Greater Manchester, is open for public consultation until Wednesday 4 November.  It outlines how the city centre’s streets can be best managed with the goals of further improving the city’s public transport network, making walking the predominant mode of travel within the city centre and reducing dependency on car journeys.   To have your say, go to

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