Only call 999 for life-threatening emergencies on days of strike action

Only call 999 for life-threatening emergencies on days of strike action

The North West Ambulance Service is asking the public to call 999 only in life-threatening situations on days affected by industrial action.

Ambulances will still be available to respond, although they will be prioritised for life-threatening injuries and illnesses on Wednesday 21 and Wednesday 28 December.

Typical emergencies include cardiac arrest, loss of consciousness, fits that aren’t stopping, breathing difficulties, severe bleeding or allergic reactions and serious head injuries.

On the day of strike action the Patient Transport Service will only prioritise patients attending cancer, renal and palliative care appointments.

If people require hospital treatment, they should consider taking alternative transport such as a taxi or getting a lift from family or friends.

Equally, they should use, their GP or local pharmacy for help with non-urgent health concerns.

Use NHS 111

NHS 111 Online can tell you:

  • Where to get help for your symptoms, if you’re not sure what to do
  • How to find general health information and advice
  • Where to get an emergency supply of your prescribed medicine
  • How to get a repeat prescription

If you are calling about a mental health concern

Call Mersey Care NHS on freephone 0800 145 6570

A trained and experienced team is on hand ready to listen and offer urgent mental health support, 24 hours a day, seven days a week.

You can also text the word HEAL to 85258.

This is a free, confidential 24/7 text message support service which is available for anyone who is feeling overwhelmed or is struggling to cope.

For children and young people, call the Alder Hey Crisis Care on freephone 0808 196 3550 or text the word GREEN to 85258 .

The GMB union, Unite and Unison have confirmed their members will take part in strike action on Wednesday, 21 December 2022. GMB members will also strike on Wednesday, 28 December 2022. This is in dispute with the government over pay.

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